Senior Manager, Freight, Customs and Trade Compliance

Join us as the Senior Manager, EMEA Freight, Customs and Trade Compliance where you’ll play a pivotal role in shaping our supply chain excellence across the region. You’ll have full oversight of all inbound and outbound freight operations, ensuring seamless delivery to our customers and patients while maintaining rigorous compliance with international trade laws and customs regulations.

What To Expect

• Champion Customer Centricity: Lead with a focus on customer and patient needs in every decision.
• Lead & Develop Talent: Manage and mentor a team of 5, fostering a culture of operational excellence and continuous growth.
• Optimize Logistics Operations: Build strategic relationships with logistics providers, negotiate service contracts, and drive efficiency for timely, reliable, and cost-effective delivery.
• Drive Continuous Improvement: Identify and implement Value Improvement Projects to elevate customer satisfaction and streamline operations.
• Deliver Change: Lead regional projects to enhance supply chain efficiency, including the roll-out of a global TMS system.
• Ensure Trade Compliance: Stay ahead of customs and trade regulations, manage documentation, and communicate requirements to stakeholders.
• Mitigate Risk: Proactively address compliance issues, conduct audits, and maintain meticulous records, ensuring service continuity at all times.
• Collaborate Cross-functionally: Work closely with internal teams, external partners, and government agencies to deliver outstanding results.

What We Expect

We’re seeking a passionate supply chain professional with a relentless drive for operational excellence and compliance. If you thrive in dynamic environments, have a customer-first mindset, and love solving complex logistics challenges, we want to hear from you.

Personal Attributes:

• Supply chain enthusiast, driven by improvement and compliance.
• Customer-centric, confident, and decisive in complex regulatory environments.
• Collaborative, influential, and an exceptional relationship builder.
• High integrity, resilient, adaptable, and detail-oriented.

Key Competencies:

• Deep expertise in freight management, customs processes, and international trade compliance within the EMEA region.
• Strong leadership and team management skills, with a track record of developing and motivating teams.
• Advanced understanding of import/export laws, customs documentation, and audit processes.
• Excellent stakeholder management and negotiation skills.
• Proven capability in budget management, cost analysis, and contract negotiation.
• Skilled in risk management and mitigation.
• Proficient in data analysis, reporting, ERP, and compliance software systems.

Required Experience:

• Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or related field.
• 5-7 years’ experience in freight, customs, and trade compliance, ideally within the EMEA region.
• Experience managing inbound and outbound freight operations, including exports outside EMEA, and handling large budgets (~$30MM).
• Demonstrated success with logistics providers and regulatory agencies.
• Previous team leadership, ideally managing 5 or more direct reports.
• Strong analytical, problem-solving, and organizational skills.
• Experience in a multinational corporation.
• Multilingual capabilities are highly desirable.

Location Responsibility: EMEA Region
Budget Responsibility: ~$30MM
Team Size: 5 Direct Reports

Ready to make your mark and drive supply chain excellence across EMEA? Apply today and be part of our journey!

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